How to Be Able to Sell on Ebay Again

If you're new to selling on eBay, you're probably excited to get started and to scale. The concluding affair that you desire to bargain with as you arise to new heights is an interruption in your ability to sell.

With that in listen, continue this list in heed. These eight things can lead eBay to either restrict your selling or to suspend you outright—and then every bit you grow, practice your utmost to avoid them.


Restrictions and suspensions can halt your growth in its tracks—so learn what to avert.
  • Failing to deliver. Your listings are a promise—to deliver a particular item, in a particular condition, within a item time frame. That's the selling business, after all. Hopefully it goes without saying, but if you neglect deliver repeatedly on this fundamental responsibility, your selling will exist restricted.

  • Having problem transactions. eBay can come across nearly of the problems that occur in your transactions—negative feedback, late shipments, late deliveries, refund or exchange requests, and of course complaints to eBay customer service. Accumulate a few of these and your selling will be restricted.


Keep tabs on your seller performance level. If you see it falling, redouble your efforts.
  • Selling outside of eBay. Sales on eBay are how eBay makes money. That's why it'southward against the rules to offer an eBay shopper a auction outside of eBay—fifty-fifty if the shopper is the one that makes the request. Practise this and your selling will be restricted.

  • Sharing contact data with shoppers. Y'all're only immune to to communicate with shoppers using the eBay bulletin system, and y'all're not immune to offering them other ways to communicate with you lot. If you share other contact information—phone numbers, sales floor addresses, e-mail addresses, or non-eBay websites—anywhere on eBay at all—information technology volition be detected and your selling will be restricted.


Merely contact through the eBay message system, either via eBay or inkFrog.
  • Intellectual holding theft. Profiting from others' ideas or intellectual holding is forbidden on eBay. This ways that you can't utilize another seller's photographs or item descriptions. It also means that you tin can't offer knock-off goods that are clones (or fakes) of legitimate products. Do any of these things and your selling will exist restricted.

  • Listing banned items or committing a criminal offence. There are laws about items that tin't be freely bought or sold, and eBay rules on banned and restricted items that add further to this list. There are also laws that prevent you from proverb certain things to other people—threats and harassment are skilful examples. Violate the law or any of eBay's product or advice safety policies and your selling will be restricted.


Report eBay's banned and restricted items policy for your niche, then abide by the rules.
  • Listing inventory that's new for you in big volumes. eBay knows, more or less, what you lot sell. If you lot sell a thousand pairs of socks and mittens , so of a sudden list hundreds of thousands of dollars in diamonds, iPhones, or other high-fraud products for the first time, without a gradual transition, eBay may assume that your business relationship has been compromised past fraudsters, and may restrict your selling.

  • Failing to pay eBay. When you sell on eBay, you incur fees, which are and so billed to you lot. Neglect to pay your fees in a timely fashion and your selling volition be restricted.


Adventitious failure to pay eBay fees is a common reason for temporary suspensions.

The list above isn't comprehensive, but it gets us a lot of the way in that location. A ten-2nd summary version runs something like this. On eBay, if you want to proceed to sell and abound, don't:

  • Fail to deliver

  • Fail to satisfy customers on the first go

  • Trade outside of eBay

  • Give shoppers means to reach yous outside of eBay

  • Steal images, listings, or ideas

  • Sell fakes or knock-offs

  • Break eBay rules

  • Break the police

  • Give the impression that your account'due south been hacked

  • Fail to pay your selling fees

Information technology's non uncommon for new sellers to dislike one or several of these rules, but eBay's effectiveness as a marketplace (and sellers' ability to profit by selling on eBay) is dependent on trust. Everyone benefits so long as buyers and sellers alike trust the eBay market place.

All of the above practices put trust at risk, so eBay restricts sales or suspends sellers entirely when they occur. So even if y'all observe some of these rules draconian, find ways to sell on eBay without breaking them. Millions of sellers already have!

How to Reverse a Restriction or Pause

If you didn't observe this list soon enough, you may find yourself on the incorrect end of selling restrictions or a suspension. If your restriction results from a failure to pay fees, then the solution is easy—log into your seller account, ensure that your payment method is up to date, and pay your fees.

In other cases, things become more complicated. How practise you lot go nearly reversing another type of restriction?

The simple answer hither is that you lot'll need to contact eBay, come to understand what you did wrong, request reinstatement or the removal of restrictions, and follow the steps you're given by eBay to bring your account dorsum into good continuing. Start at eBay'due south holds, restrictions, and suspensions folio and read the information there.

Then, gyre to the bottom of the folio and utilize the contact options to reach out to eBay and ask for a reversal.


Visit the stop of the holds, restrictions, and suspensions page for contact options.

Yous may be asked to provide various forms of identification, to sign documents, or to take other steps that eBay feels are necessary to ensure that y'all are who you say you are, that eBay knows who you are, and that yous're an asset, rather than a liability, to eBay and to eBay shoppers.

The more than complicated reply adds to this two caveats:

  1. In that location are no guarantees. Your selling privileges are entirely up to eBay—and there is no requirement that they reinstate sellers following a restriction or suspension. For this reason, it's best to exist humble and helpful as you try to go most restoring your selling privileges.

  2. Registering a new account is a bad idea. eBay is surprisingly good at identifying sellers that annals new accounts. Remember, they have tons of information on you—email, mailing, and IP addresses, cookies and browser identification, phone numbers, payment methods, product lines, list content, and more. Become caught re-registering subsequently a restriction or suspension and you're unlikely to always exist reinstated.

For these reasons, at the end of the day, it'due south all-time to follow the process that eBay provides to you, fifty-fifty if it seems frustrating or slow.

Fifty-fifty improve, go over the listing of don't-dos above and take them to eye before the worst happens—then work difficult to ensure that yous're never restricted or suspended in the first place!

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Source: https://www.inkfrog.com/blog/eight-things-that-get-you-suspended-on-ebay-and-how-to-get-un-suspended/

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